An IT service catalog is a list of information technology resources and offerings available from the IT service provider within an organization. This catalog is intended to help the IT service ...

Varied Vendor Landscape The service catalog market is wide open. Many vendors emerged from the telecommunications provider market, where the definition of services is crucial in the overall service ...

The PMG Service Catalog Suite uses a Web 2.0 platform to deliver Ajax-based dynamic menus that make it easy to navigate and select items without a lot of clicks. And unlike some competitors, PMG ties ...

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices? It's ...

I’m excited to announce the recent release of our next-generation service catalog software, Cisco Prime Service Catalog version 10.0. (Click here for a larger image.) As previously introduced in my ...

IT operations are increasingly “blessed” with a wealth of metrics concerning the supply of IT services. Dashboards and key performance indicators offer many IT shops a unique view into the cost of ...

A retired manager tells how IT at Starbucks went from muddle to organized via a service catalog. Three years ago, Starbucks’ IT department found its services as muddled as a “venti soy, decaf mocha, ...

A well-crafted cloud services catalog promotes cloud cost optimization, frees up your engineers and architects, and promotes self-service cloud adoption. Here’s how. As we slog into another year of ...